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Office Manager Shawnee

Handyman Connection of Shawnee, KS

Office Manager

Full Time • Shawnee
Benefits:
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
At Handyman Connection, our Office Manager keeps the business running like a well-oiled machine. You’ll lead the office team, support the franchise owner, and oversee customer service, scheduling, revenue tracking, and vendor partnerships. Your work helps drive profitability and smooth day-to-day operations.

If you're proactive, detail-minded, and thrive in a fast-paced leadership role, we want to meet you!

Why Join Handyman Connection?
  • Lead a High-Impact Role – Your leadership frees up the franchise owner to focus on growth.
  • Competitive Pay + Bonuses – Earn a strong base salary with performance incentives.
  • Manage & Mentor the Office Team – Support CSRs and admin staff to keep operations efficient.
  • Drive Revenue & Results – Work with sales, marketing, and vendors to boost bookings and customer retention.
  • Build Business Relationships – Partner with suppliers, marketers, and local networks.
  • Step in as Needed – Provide leadership when the owner is away.
  • Use Smart Tech – Leverage CRM tools, scheduling software, and dashboards to streamline tasks.

What You’ll Do:
  • Oversee Office Operations – Supervise CSRs and office workflow.
  • Track Sales & Efficiency – Monitor KPIs, job completions, and performance metrics.
  • Coordinate Scheduling & Service – Ensure timely responses, scheduling, and follow-ups.
  • Drive Sales – Support estimate follow-ups and work to convert leads to jobs.
  • Manage Vendors & Marketing – Cultivate partnerships that drive leads and brand visibility.
  • Step in for the Owner – Make decisions and solve problems when needed.
  • Keep Data Clean – Maintain accurate reports, logs, and customer/job details.
  • Train the Team – Coach CSRs to follow processes and hit service goals.
  • Monitor Reviews & Feedback – Track NPS scores and online reviews to improve service.
  • Stay Efficient – Improve systems and eliminate waste in daily operations.

What We’re Looking For:
  • Leadership Experience – You’ve managed teams and operations with confidence.
  • Business Mindset – You understand how service, sales, and systems drive profit.
  • Customer-Focused – You care about quality service and smooth operations.
  • Analytical Thinking – You use data to solve problems and make smart decisions.
  • Strong Communication – You handle conflict, coach your team, and build trust with clients.
  • Tech Proficiency – Familiar with Outlook, Excel, Word, and CRMs (training available).
  • Self-Starter – You take initiative and act without needing oversight.
  • Industry Experience (Preferred) – Bonus points for experience in construction, remodeling, or trades.

You’ll Thrive If You Are:
  • An Efficient Office Leader – You love structure, systems, and team accountability.
  • Business-Minded – You get excited about metrics, revenue, and growing the bottom line.
  • A Problem-Solving Multitasker – You juggle priorities and still keep the details sharp.
  • A Self-Starter – You don’t wait to be told what to do—you just do it.
Compensation: $20.00 - $22.00 per hour




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